Accessibility Statement
At Global Social Innovators we are committed to ensuring our website is accessible to everyone, including individuals with disabilities. Our design and content adhere to the principles of inclusivity, in line with the Equality Act 2010 in England, Wales, and Scotland (and the Disability Discrimination Act in Northern Ireland).
This accessibility statement outlines the measures we have taken, the features we’ve implemented, and our ongoing efforts to make our website user-friendly and accessible for a diverse audience.
Our Audiences
Our website is designed to serve a wide range of users, including:
• Individuals seeking advice and their families.
• Policymakers and researchers.
• Referrers and partner organisations.
Accessibility Features
Device Compatibility
Our website is fully compatible with:
- Desktop PCs, laptops, tablets, and smartphones.
Editorial Standards
We adhere to high editorial standards to ensure our content is accessible and easy to understand. Key measures include:
- Clear, jargon-free language across all pages.
- Alt text added to all images to provide meaningful descriptions.
- High-contrast colour schemes for enhanced readability.
- A minimum font size of 16px for easy legibility.
- Use of the Helvetica Now font for its accessible design and improved screen readability.
- Proper use of heading structures (H1, H2, H3, etc.) to visually and programmatically indicate content hierarchy.
- Limited use of tables; when used, they are designed to be accessible.
- Context and orientation labels, such as a sitemap, to help users navigate.
- Tab-key navigation to support keyboard users.
Video Content
Where video content is included, we ensure:
- Subtitles are provided for new video content to support users with hearing impairments.
PDF Accessibility
We recognise that PDF documents can present challenges for users with assistive technology. To address this, we:
- Tag PDFs to improve navigation and compatibility with screen readers where possible.
- Continuously update older PDFs as part of our compliance efforts.
External Links
While our website may include links to external sites, we are not responsible for their content or accessibility. Links do not imply endorsement of the external sites or their views.
Technical Standards
Our website meets international accessibility standards, including:
- Adherence to W3C Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.
- Compliance with the POUR principles (Perceivable, Operable, Understandable, Robust).
- Selection of third-party modules and plugins with accessibility in mind, employing a “best effort” approach where complete accessibility may not be achievable.
Testing and Monitoring
We perform:
- Regular accessibility audits using automated tools and user testing.
- Manual reviews of design and code to address nuanced human needs.
- Ongoing improvements based on analytics, user feedback, and emerging best practices.
Areas for Improvement
We recognise that some parts of our website are not yet fully accessible. For example:
- Users cannot currently modify line height or text spacing.
- Some older PDF documents may not be compatible with screen readers.
- Live video streams do not include captions.
We are actively working to address these areas and welcome your feedback.
Help Using This Site
We aim to make our website user-friendly for everyone, including first-time internet users. Here are some tips for navigating and customising your experience:
Changing Text Size
To adjust text size in your browser:
- Microsoft Edge/Internet Explorer and Mozilla Firefox: Use the View > Text Size options in the browser menu.
- Google Chrome: Use the browser zoom function (Ctrl + “+” or Ctrl + “-”).
- Apple Safari: Use Safari > Preferences > Appearance in the menu.
Navigating the Website
- Links are underlined text or buttons that take you to a new page when clicked.
- Clicking the logo will return you to the homepage.
- Use your browser’s “Back” button to return to the previous page.
Screen Settings
To change your display resolution:
- Windows: Go to Start > Settings > Control Panel > Display > Settings.
- Macintosh: Use the Monitor & Sound icon in the Control Panel under the Apple Menu.
Saving the Website Address
Bookmark our website for future visits:
- The website address is http://www.globalsocialinnovators.org.uk.
- Save the site to your browser’s favourites for easy access.
Browser Updates
To ensure an optimal experience, use the latest version of your browser. Free updates are available at:
Commitment to Improvement
We are dedicated to continuously improving our website’s accessibility. This includes:
- Conducting regular audits and reviews.
- Engaging with our service users and incorporating their feedback.
- Keeping up to date with evolving accessibility standards and best practices.
Although our site has undergone extensive testing, we understand that improvements are ongoing. If you encounter an accessibility issue, please contact our Web Team at admin@globalsocialinnovators.org.uk.
Acknowledgements
This site has been developed in consultation with Global Social Innovators staff and accessibility experts, ensuring compliance with the latest standards and best practices.
This accessibility statement was last updated in April 2026.